Description
WhatsMine brings every customer conversation into one smart, self-hosted workspace. Instead of switching between WhatsApp, Facebook Messenger, Instagram, SMS and email, your team can reply, follow up and sell from a single shared inbox built for speed, clarity and growth.
Built with Laravel and React, this omnichannel marketing and automation platform is designed for businesses that want full control of their data. Because it is self-hosted, you can brand it as your own, shape workflows around your team, and even run it as a multi-tenant SaaS with plans, subscriptions and billing.
One inbox for every channel
The unified team inbox puts WhatsApp Business, Messenger and Instagram threads side by side, with real-time updates, assignments, internal notes, labels and canned replies. Add SMS and email campaigns from the same contact timeline, so no enquiry is lost and no customer has to repeat themselves.
AI chatbots that know your business
Train AI assistants on your own documents, FAQs, product details and policies. Using retrieval-based answers, WhatsMine chatbots can respond instantly, qualify leads, handle common questions and hand over smoothly to a human when a conversation needs a personal touch.
Automation without code
The visual automation builder lets you design welcome messages, follow-ups, order updates, appointment reminders and lead-nurturing journeys with drag-and-drop nodes. Trigger flows from keywords, inbound messages or events, and connect them to your CRM, store and other tools through APIs and webhooks.
Broadcasts, CRM and marketing in one place
- Bulk broadcast campaigns across WhatsApp, SMS and email, with segmentation, scheduling and delivery analytics
- A conversation-first CRM with custom fields, tags, notes, segments and CSV import
- Email marketing with a drag-and-drop builder, templates, personalisation and open and click tracking
- SMS marketing through popular gateways, with throttling, scheduling and delivery reports
- E-commerce sync with Shopify, WooCommerce and BigCommerce for order-aware support
- Social scheduling, lead tools, analytics and a full SaaS admin with roles, permissions and white-label branding
Who is WhatsMine for?
WhatsMine suits online stores answering order questions, SaaS teams onboarding and supporting users, marketing agencies managing many clients, and small businesses that want faster replies without adding headcount. Official Meta APIs for WhatsApp, Messenger and Instagram keep messaging compliant and reliable, while multi-language support and role-based access make it practical for growing teams.
Choose WhatsMine if you want fewer tabs, faster first replies, automated follow-ups and a single view of every customer relationship — all on a platform you own and can scale.
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