Description
WhatsCRM is a complete Node.js SaaS bundle for running a multi-channel customer communication business from one dashboard. It brings WhatsApp, Instagram, Telegram and Facebook Messenger conversations together, so teams can reply faster, follow up automatically and keep every customer relationship in a single organised workspace.
One inbox for every channel
Instead of switching between apps, your team manages chats, contacts and campaigns in a unified inbox with a visual board, chat tags and assignment tools. WhatsApp can be connected through the official Meta Cloud API, by QR code, or through embedded signup, while Instagram and Telegram addons extend the same workflow to social messaging.
A flow builder that does the heavy lifting
The standout tool is a single visual flow builder that works across channels. Build branching journeys with conditions, forms, tags, phonebook actions, webhooks and media handling, and connect external tools through HTTP requests and Google Sheets, Drive, Calendar and Docs actions. AI-assisted generation with OpenAI, Gemini or DeepSeek can draft a complete flow in one step, which you can then refine by hand.
AI chat, calling and campaigns included
This bundle includes the core WhatsCRM application plus its premium addons. Use AI chatbots for instant answers and lead qualification, automate voice calls with AI-driven call flows, run bulk WhatsApp campaigns and templates, turn Instagram comments into direct-message conversations, and send real-time web push notifications to keep users engaged.
Built to sell as a SaaS
Admin, user and agent panels make it practical to offer WhatsCRM as your own service: create subscription plans, manage users and payments, customise the landing page and theme, and use webhook automation to sync with Shopify, WooCommerce and other platforms. The Node.js backend and React frontend are designed for a modern, responsive experience on desktop and mobile.
Who will get the most from WhatsCRM?
- E-commerce stores automating order updates, shipping alerts and support replies.
- Marketing agencies managing campaigns, leads and client conversations at scale.
- SaaS and service businesses onboarding users and collecting feedback through messaging.
- Small teams that want appointment scheduling and follow-ups without manual chasing.
If you need a flexible WhatsApp CRM with AI automation, multi-channel messaging and a ready-made SaaS structure, WhatsCRM gives you the core platform and every major addon in one bundle.
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