Description
Turn a Contact List Into a Living Communication Hub
LaraContact is a ready-to-use CRM built for teams that talk to customers every day. Instead of juggling separate tools for messages, calls and email, it brings contacts, conversations and follow-ups together in one organised workspace, so nothing important slips through the cracks.
One Place for Every Channel
Manage SMS, WhatsApp, email and voice calls from a single platform. Two-way SMS and WhatsApp messaging, powered by Twilio, keeps replies in context, while the in-browser dialer lets you call a contact directly without switching apps. A queued email composer supports scheduled bulk mail with open tracking and personalised mail-merge fields, and a full conversation timeline shows every interaction with each contact in order.
AI Assistance That Saves Time
Built-in AI support, powered by Anthropic Claude, handles the small jobs that slow teams down. It can pull names, email addresses, phone numbers, companies and job titles from email signatures, tidy up spelling and grammar while keeping your tone, translate messages into nine languages including Spanish, French, Chinese, Japanese and Arabic, and suggest useful tags from contact notes.
Features at a Glance
- Rich contact records with custom fields, lifecycle stages, groups and social profiles
- Free-form tags and colour-coded groups for fast categorisation and search
- Automatic duplicate detection with one-click merging
- Bulk email, SMS and WhatsApp messages to selected contacts
- Two-way SMS and WhatsApp through Twilio, plus an in-browser voice dialer
- Scheduled bulk email with open tracking and mail-merge personalisation
- Complete conversation timeline for emails, calls, SMS and WhatsApp messages
- Personalised reminders so follow-ups are never missed
- Custom fields, tags, groups and workflows to fit your process
- AI signature parsing, spelling and grammar correction, translation and tag suggestions
- Shared workspaces with data isolation and role-based access
- Email invitations with expiring tokens for team members
- Detailed audit log with changes, diffs and timestamps
- Two-factor authentication for added account security
- Workspace export of contacts, messages, emails, reminders, groups and tags as CSV files in a ZIP
- Guided installer wizard for straightforward setup
Built for Teams, Safe by Design
Shared workspaces let sales, marketing, support and small-business teams work on the same contacts without stepping on each other’s data. Role-based invitations, a clear audit trail and two-factor authentication protect access, while the workspace export gives you control over your own records.
Who Will Benefit Most
Sales teams can track leads and close deals with full interaction history, marketing teams can run targeted campaigns and automated follow-ups, and support teams can answer with personal, informed replies. Small businesses, freelancers and consultants get a practical way to organise clients, manage projects and keep communication professional, all from one dashboard.
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