Description
Manage Instagram Inside WaDesk
Instagram Add-on for WaDesk brings Instagram messaging, publishing and automation into the WaDesk workspace you already use. Instead of switching between separate tools and logins, teams can connect an Instagram Professional or Creator account and handle conversations, content and routine replies from one familiar interface.
One Inbox for Instagram Conversations
The add-on adds Instagram direct messages to a unified inbox, so text conversations, media, reactions and ice-breakers sit alongside other channels such as WhatsApp. That central view helps social media managers, agencies, e-commerce stores and support teams reply faster and keep context in one place.
Key Features
- Unified inbox for Instagram DMs alongside other WaDesk channels
- AI-powered reply suggestions to speed up responses
- Keyword auto-replies, welcome messages and out-of-hours messages
- Visual flow builder for automated workflows triggered by specific events
- Content scheduling for Instagram posts, stories and reels
- AI composer tools for captions, content repurposing and posting-time suggestions
- My Posts grid to track published posts, manage comments and hide unwanted content
- Responsive design for desktop, laptop and mobile use
- Native WaDesk integration, with no separate installation or login for the module itself
Automation That Saves Time
Routine work can be handled automatically: replies can be triggered by keywords, new followers can receive a welcome message, and away messages can cover periods when the team is offline. Visual flows make it easier to build more complex sequences without starting from scratch for every campaign.
Plan and Publish Content
Teams can compose and schedule posts, stories and reels in advance, then review what has been published in the My Posts grid. AI composer tools can help draft captions, reuse existing material and suggest better posting times, keeping the publishing workflow organised.
Who It Is For
This add-on is well suited to social media managers, marketing agencies, e-commerce stores, sales and support teams, and creators and influencers who manage Instagram as part of their daily work.
Important Notes
An active WaDesk account is required, and the add-on connects to Instagram Professional or Creator accounts. A platform administrator configures a Meta App before workspaces connect their accounts. Some features may rely on third-party services, such as AI providers, payment gateways or cloud storage, which are not included in the purchase price.
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