Description
Take delivery operations for a Forkiva restaurant from scattered phone calls and spreadsheets into one clear, dispatch-ready workspace. This add-on brings branch-level delivery setup, zone and fee controls, driver assignment, live tracking, cash settlement, and driver pay into the same system your restaurant already uses for orders and sales.
Built for own-fleet delivery
Instead of treating delivery as an afterthought, the add-on gives managers a dedicated delivery view. Set up each branch separately, define where you deliver, and control what customers pay for delivery. Peak-time surcharges can be configured for busy periods, so pricing stays fair for customers and workable for the business.
Dispatch that stays in step with the kitchen
The dispatch monitor shows who is available, which orders are waiting, and what is already on the road. Status logs keep a clear history for every delivery, so managers can answer customer questions quickly and spot delays before they become complaints. Drivers see their assignments in the included mobile app for Android and iOS, update their availability, follow each job through pickup and completion, upload proof where needed, and check their earnings.
Money, settled cleanly
Cash on delivery is handled through a structured settlement workflow rather than loose notes at the end of a shift. Driver earnings can be entered, approved, voided, or grouped into payout batches, and payout issues can be reported and resolved inside the system. Delivery analytics then show how long deliveries take, how drivers are performing, and where operations can be tightened.
What you get
- Branch-based delivery settings, delivery zones with radius and polygon areas, and flexible pricing and peak-surcharge rules
- A dispatch monitor, delivery status history, and real-time driver location tracking for staff and customers
- COD settlement, driver earnings, payout batches, and payout-issue handling
- Delivery performance analytics for time, satisfaction, and revenue trends
- A Flutter driver app for Android and iOS, with assignments, delivery actions, proof upload, earnings, and availability controls
- A modular Laravel and Vue.js build designed to sit inside an existing Forkiva installation
Who it is for
It suits restaurants running their own drivers, cloud kitchens that need dispatch and tracking, and any food business that collects cash on delivery or pays drivers through incentives and payout batches. The interface is responsive, so the web workspace works on desktop and tablet while drivers use the mobile app on the road.
Important note
This is an add-on, not a standalone restaurant system. It requires a working Forkiva Restaurant POS and Management System installation, and the Forkiva HR add-on is required for full driver records, payroll-related workflows, and complete workforce integration.
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