Description
A Simple, Lightweight Help Desk for Your Website
Easy PHP Support System is a compact, portable PHP ticket support system built with HTML5. It gives your customers a straightforward way to send questions and support tickets, without the setup burden of a database-driven help desk.
Built for Simplicity
The system needs no database and only minimal configuration. Edit a few details in the config file, set the data folder permissions, upload the files, and you are ready to receive tickets. Its small footprint keeps it fast and easy to run on almost any standard web hosting.
Key Features
- No database required — a lightweight, portable support system
- Simple ticket submission form for customers, with contact details
- Automatic email notifications to administrators when a new ticket arrives
- User and admin dashboards for viewing and tracking tickets
- Admins can reply to tickets, add posts and delete tickets
- Customizable templates — adapt the look to your brand without deep PHP knowledge
- Built-in captcha to help keep out bots and spam
- BBCode support, saved text blocks for admin answers, and attachment support with a lightbox
- Fully responsive design that works on mobile, tablet and desktop
- Two designs to choose from, including extra CSS skins
- Translatable language files for easy localization
- A comprehensive manual included to guide setup, configuration and use
Who It Is For
It is ideal for small businesses, startups and non-profit organizations that need a practical way to handle customer inquiries, as well as any website with a moderate volume of support requests. If you want a help desk that is easy to install, easy to customize and easy for both customers and staff to use, this system is a sensible choice.
Reviews
There are no reviews yet.